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Condition Guidelines

1. Brand and Authentication Details

Accepted

Brand markings, serial numbers, country-of-origin stamps, and other identifying details are present and readable.

Not accepted

Key identifying details are missing, unreadable, or cannot be verified.

2. Exterior and Corners

Accepted

Light scratches, scuffs, or minor corner wear.

Not accepted

Holes, deep cracks, large areas of peeling, or missing prints or patterns.

3. Stains and Discoloration

Accepted

Minor, localized stains or subtle color changes.

Not accepted

Large or highly visible stains, color transfer, watermarks, heavy fading, mold, or corrosion.

4. Overall Shape

Accepted

Light creasing or softening while the item still keeps its overall shape.

Not accepted

Severe warping, sagging, or loss of shape that cannot be restored.

5. Interior and Lining

Accepted

Light signs of use, small marks, or minor scratches.

Not accepted

Heavy staining, stickiness, flaking, peeling, powdering, or mold.

6. Handles and Straps

Accepted

Light wear or darkening when the handle or strap remains usable.

Not accepted

Broken, severely cracked, or unusable handles and straps.

7. Hardware, Closures, and Accessories

Accepted

Light scratches or fading, or a missing minor accessory that does not prevent normal use.

Not accepted

Broken zippers or clasps, or missing parts that prevent normal use.

8. Repairs and Replacement Parts

Accepted

Minor professional repairs may be considered for select luxury items.

Not accepted

Major alterations, non-original key parts, or replacement of the item's main structure or movement.

9. Jewelry and Watches

Jewelry with cracked or missing stones, or closures that do not work, is generally not accepted. Watches with issues involving the crystal, dial, hands, crown, strap, or internal parts may be reviewed individually.